Privacy Policy

Last updated October 2026. Membership rules, eligibility and billing are covered in our Terms of Service.

What we collect

• Agent profile: name, brokerage, phone, email, bio, license number, market and photo.
• Posts: property and buyer criteria you submit.
• Private client details: client name, phone and email attached to a post.
• Billing: handled by our payment processor; we never store card numbers.

Who can see what

• Private client details are stored in a separate, locked record that only the submitting agent can read (and, if your team leader invites one, your team's admin acting on your behalf). They never appear in listings, searches or matches, and never to other agents.
• Your professional contact details (name, brokerage, email, phone) are shown on your posts so other members can reach you.
• Posts marked "Team only" are visible only to members of your team.
• Messages between agents are visible only to the agents in that conversation.
• Connect the Dots administrators cannot view your listings, buyer wants, client details or messages. Admins only see overall totals (such as counts per market), plus anything you choose to send us, like support requests or success stories.

How we use data

To operate Connect the Dots, compute matches, process subscriptions and keep the service secure. We do not sell personal information or share client details with third parties.

Retention & deletion

Deleting a post deletes its private client record. You can request deletion of your account and all associated data at any time.

Contact

Questions about privacy can be sent to the Connect the Dots team using the Support button in the app.